About Kingmark
Kingmark (Canada) Currency Exchange Inc. is one of the oldest and largest foreign currency and money service providers in British Columbia, Canada.
Company Overview
Kingmark (Canada) Currency Exchange Inc. is an established money service business providing foreign currency exchange services in Greater Vancouver since 1993.
We value the importance of customer service and aim to provide a safe and reliable environment for our customers. Our professional staff provides excellent service in English, Mandarin and Cantonese to help with your currency exchange needs.
With our long-standing experience, we aim to be an industry leader among money service businesses in Greater Vancouver. Our goal is to increase our regular, loyal customer base and to continue providing competitive rates, secure transactions, and exemplary customer service.
Kingmark currently has three locations in Richmond (Yaohan Centre), Burnaby (Crystal Mall) and Vancouver (West Broadway and Ash St.). Visit us today for your currency exchange needs!
Kingmark, the world’s currencies in your hands!
Compliance
Kingmark is a certified money service business operating in accordance with FINTRAC’s (Financial Transactions and Reports Analysis Center of Canada) anti-terrorist financing and anti-money laundering requirements.
Our company fully complies with FINTRAC regulations and obligations expected for money service businesses, which includes maintaining the standards of client identification, record keeping and risk assessment.
Our strict compliance program reflects our dedication to ensure the protection of client information, as well as prevention of money laundering and terrorist financing activities.
For certain transactions, we will request identification and personal information to comply with FINTRAC regulations and Kingmark’s own company policies. Please be assured that all information collected will be handled confidentially and with discretion.
At Kingmark, we undertake periodic internal reviews as well as external reviews every two years of our compliance program and financial statements. The reviews ensure we are up to date on FINTRAC’s regulations and are continuing to maintain high standards on record-keeping and prevention of money laundering and terrorist financing activities.
Careers
Customer Service Representative
Vancouver, Burnaby, Richmond – Lower Mainland, BC
Part Time Regular or On-Call $17.40 an hour
Job Description
Kingmark is a busy and expanding money service company with three offices in Vancouver, Richmond and Burnaby. Kingmark currently has one part time position (1-2 days a week, 8 hours a day) available on the team of Customer Service Representatives.
The successful candidate will be responsible for providing money service at our front desk and maintaining the assigned duties in office. They must possess common sense, a good work ethic, ability to work independently and in a team, as well as have oral communication skills in English, Mandarin, and/or Cantonese. A positive attitude, attention to detail and strong basic mathematic skills are also required.
We anticipate all applicants to have excellent references, understand the importance of confidentiality, and bring initiative and attention to detail to work.
Qualification
Education: Completion of high school
Experience: Banking or Accounting experience would be an asset.
Languages: English, Mandarin and/or Cantonese
Business Equipment and Computer Applications: Microsoft Windows, General office equipment
Essential Skills: Strong basic Mathematic skills, Oral communication, Working with others, Job task planning and organizing, General computer knowledge
Specific Skills: Customer service; Receive and issue payments; Obtain and process information required to provide services; Answer, screen and forward telephone calls; Record and relay information; Perform clerical duties, such as filing and sorting and distributing mail and documents
Additional Skills: Data entry, Maintain records
Work Conditions and Physical Capabilities: Fast-paced office environment; Able to work under pressure; May need to be available to work on Saturday and Sunday
Job Location
Available to work at our Vancouver, Richmond, and Burnaby branches
How to Apply
Please forward your resume and cover letter outlining your salary expectations by e-mail to staff@kingmark.ca . We appreciate the interest of all applicants; however only those selected for an interview will be contacted.
Philanthropy
We have been a proud supporter of BC Children’s Hospital Foundation since 2002. As a Platinum Sponsor of the annual For Children We Care gala, we helped to raise $4,126,888 at the 24th For Children We Care gala in 2019. This award-winning black-tie gala organized by members of the Chinese Canadian has raised close to $20 million for BC’s kids since 1995.
We proudly support Villa Cathay Care Home, a non-profit organization providing culturally focused care to Chinese seniors in Vancouver.
Philanthropy
We have been a proud supporter of BC Children’s Hospital Foundation since 2002. As a Platinum Sponsor of the annual For Children We Care gala, we helped to raise $4,126,888 at the 24th For Children We Care gala in 2019. This award-winning black-tie gala organized by members of the Chinese Canadian has raised close to $20 million for BC’s kids since 1995.
We proudly support Villa Cathay Care Home, a non-profit organization providing culturally focused care to Chinese seniors in Vancouver.
